海角社区

Under the Texas Education Code 51.212 subsection (f) information relating solely to law enforcement activities of a campus police department are subject to the Texas Public Information Act, Chapter 552 of the Texas Government Code (the 鈥淧IA鈥�).

Records Request Procedures

In responding to open records requests for public information, (i.e. information relating solely to law enforcement activities), Our Lady of the Lake University (海角社区) is committed to providing customer friendly service and processing all requests pursuant to the PIA. Information solely relating to law enforcement activities is public unless it is confidential by law and/or falls within an exception to the PIA. 

海角社区 will respond to a request for information within 10 business days. 海角社区 Police Department PIA office is open Monday-Friday 8 a.m.-5 p.m. and is closed on all days the university administrative offices are closed. Any emails received after 5 p.m. will be deemed to have been received the following business day.

Where to send your requests

Requests for information relating solely to law enforcement activities can be mailed, hand-delivered, faxed, or sent by electronic mail. Electronic mail or facsimile requests must be sent to the electronic address and/or fax number listed below.

• Fax: 210-431-4067
• Email: openrecordrequest-universitypolice@ollusa.edu
• Mail: If you are mailing your request, please address the envelope to 鈥淥pen Records鈥� and send to the address: Our Lady of the Lake University Police Department, 411 S.W. 24th Street, San Antonio, Texas 78207.

Note: Transcript requests are not included under Public Information requests. If you need a transcript, please contact the 海角社区 Registrar's Office at 210-431-3959.

What your request should include

Requests for records relating solely to law enforcement activities under the PIA must be in writing. Including the following information in your request will help ensure that your request is processed timely and accurately: